$300 shoes gone and FedEx will not help because Im not the shipper. They don't care that evidence proves otherwise. Such a shitshow. We recommend using one of the following browsers for an optimal website experience. Please be safe and aware at all times. Msg & data rates apply. Most shipping companies can place a note on the box to have it left around the back or behind the bushes. Police officers in Mobile, Alabama were called to a FedEx facility while working on a theft case, and say that Bryan Devante Williams, 27, is accused of stealing a package with contained iPads, according to Fox 10. While outdoor security cameras might scare away a thief, doorbell cameras give you a clear image of their face as evidence. Many thieves steal because they simply have the opportunity. There are also some convenience or grocery stores that offer a lockbox delivery service. Missing package claims are investigated. GameStop and FedEx have both been terrible to work with. It is up to driver discretion to follow delivery instructions based on safety and other contributing factors. I don't know where you live, but I'm in Oklahoma and have had the same problem. Therefore, the customer will request a refund from the retailer or from their bank. If you have a bag with food in it or anything, it has to be clear plastic. If the tracking information tells you that your Amazon package was delivered, but it doesn't show up within 48 hours, there are steps you can take. Hes not working for us anymore. FedEx released a statement saying the worker "is no longer providing service on behalf of FedEx.". I honestly believe a lot of these package handlers are not being properly trained and its not that hard to train someone. I am convinced an employee is involved. FedEx has a limit of value that they place on all shipments. *Delivery Instructions may take up to 24 hours to display in our systems and will apply to your next delivery. A major issue he believes still. The FedEx service is so bad in my area that there is a Facebook group dedicated to lost/missing packages in my area. Fox News Flash top headlines for April 28. I have reported this issue to the vendors this affects as well, but they just refund my money and assume I'm full of crap. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. When word gets out, its not good PR for FedEx. FedEx handler stole my Starlink package this week in PA. Was put in a permanent delayed status. johnsonroda127 9 mo. For cash-only deliveries (C.O.D) claims you have only 21 days. All Rights Reserved. Adam Sabes is a writer for Fox News Digital. Its uncommon for packages to get delivered to the wrong address, but it's possible a neighbor received it without realizing it. You can file a lost package claim online to fill out and submit. Make sure to verify you put the correct address in with your order. The number of missing wigs or any kind of hair is out of proportion to the overall category of "lost" items. Over the last several months, I have had several missing packages and most recently damaged merchandise from FedEx. READ MORE: 10+ PlayStation 5s and a handgun among missing packages from Maryland FedEx facility. When the recipient received the box, there was nothing but a roll of labeling paper. It's always possible that there was a mistake, so it's worth checking this out first. Weve compiled a list of suggestions, whether you rent or own, to help prevent package theft. They are continuing their search for the remaining firearms. How does a package get "lost'? The surveillance cameras caught him. Its this goes here, this goes here, its basic numbers, he said. Police officers in Mobile, Alabama were called to a FedEx facility while working on a theft case, and say that Bryan Devante Williams, 27, is accused of stealing a package with contained iPads, according to Fox 10. Called Best Buy, and they said there was nothing they could do AND I was on the line for the ~$1,200. In a Reddit post written by dsmny, they have told a story on how they almost missed out on the Xbox Series X because they suspected that a FedEx employee was trying to steal it away. First of all, I believe it. Story tips can be sent to Adam.Sabes@fox.com and on Twitter @asabes10. Click on the Contact Us tab on the Amazon site and select the items that didn't arrive. RELATED: Some Xbox Series X Amazon Pre-Orders May be Delayed to As Late As December 31st. Less hands on your package, it is handled by FedEx employees. Did you know you can give us specific delivery instructions? Williams has been released from the Mobile County Metro Jail, according to the report. Unless it was delivered to my cat, a resident did not receive it. So whatll happen is the driver will go out with the package and drop it off somewhere and say, oh, well it never made it on my truck.. They used to be the best and now they are the worst. 2023 FOX News Network, LLC. i want someone to be held accountable for this and want what i paid for at the least. If youre friendly with your neighbors, see if they will hold or pick up a package when youre not home, especially if you offer to do the same for them. You will need to file a claim. This prompted many delivery companies to work on procedures to curtail . In this article, well go over ways to help prevent package theftwhether you rent an apartment or own your home. Unauthorized use strictly prohibited. Ask around just in case a family member or roommate forgot to tell you they already brought your package in from the porch. Dropped off Samsung trade in at FedEx, and Samsung said the package was empty when it arrived. Consider asking your apartment complex if you can use the offices mailing address for packages instead of your direct apartments address. This allows you to track your package, making it easier to intercept when it gets to your apartment or home. Take care and be safe. It can be disappointing to look forward to receiving something, only to find that it never arrived. You may be able to set up a place where they can place your packages, so they are hidden from view. I recently had my brand new laptop stolen by a FedEx employee. Specify a preferred location you want packages delivered (at a side door, front door, or garage, for example). When you have a stolen or damaged package you have a certain amount of time to make a claim. Young was working at the FedEx hub in Memphis when he was struck by a shipping container door. Doubt they did and they told me to ask for a refund from the shipper. In some cases, the shipper is liable to file the claim on behalf of the buyer. You'll want to contact the seller because the refund will be issued to them rather than to you. This will allow you to put a face to the thief. Check out what's clicking on Foxnews.com. Check out Bay Area safety tracker, Bay Area Life; Sundays at 6:30 p.m. on ABC7, Thief caught on camera stealing wedding dress from SF home. If you own your home, you may have permanent options available at your disposal. FedEx doesn't care. Failed to submit form.Please contact ADT. In fact, their drivers have a lot of options when it comes to delivering packages. For FedEx, the process is relatively simple. Should be able to trust FedEx. I have heard that FedEx employees steal wigs and hair extensions. 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There is nothing worse than being ripped off. Well notify you when its ready for pickup, and well keep it safe and secure for up to 7 days. Some of them might even replace or refund your purchase right away and take over the responsibility of dealing with the delivery company. Well resume delivery when youre ready. FedEx drivers care for their customers. Start your claim now, and you can add more documentation later. Important phone numbers and websites. These steps can help ensure that you don't start going through the process of getting a refund when the package wasn't stolen at all. I noticed that the box had been opened. If you have the option, choose a delivery time when you know youll be home. Originally Samsung said they would still honor the credit, then reversed the decision. If none of these other tactics have worked, you can contact your credit card company to find out if there are any protections in your card agreement. If a third-party seller sent the product, Amazon would still handle the refund. If your FedEx, UPS, or USPS package has come up missing, there are some things that you can do to recover your lost investment. And be ready to prove the value of the item(s) youre missing (with an invoice or appraisal). I would feel pretty good about FedEx three-day at a minimum. The day finally arrives for it to be delivered and through your Ring doorbell you see it sitting on the front porch. It happened Saturday at a residential building near Harrison and Fifth streets. I have contacted FedEx several times demanding answers, but no one will listen or respond to my messages. Get training. If you want a reply sooner, call us directly at: An error occurred when trying to submit the form. YES ABSOLUTELY, FED X STEALS PACKAGES AND THEN BLATANTLY LIE Your response is private Quotes displayed in real-time or delayed by at least 15 minutes. You'll also want to submit any evidence you have that the package was actually stolen. Your information is collected and used in accordance with our privacy policy. What to do if your package is stolen: File a claim Our form makes it easy to send essential info and upload supporting docs/photos. Its gotten to the point where this is the only way we can get through to them, he said. We recommend using one of the following browsers to access this site. You will also need to know a few extra details. Sign up for UPS My Choice to schedule deliveries. Any inspection that needs to take place will be requested by FedEx. In some cases, these bad guys would also steal a package while they are in the middle of being dropped off. i know it didnt just dissapear out of thin air im pretty sure someone working for fedex stole it. But there are some things that you can do to keep it from happening and things that you can do if it has already taken place. You can utilize a remote smart lock, allowing a trusted delivery person into your home. So, unfortunately for me I am out several hundred dollars. So if your package is worth more than $100, you will want to pay for the extra value to insure your item. * To learn more about valid delivery instructions, visit our customer support FAQ. I just thought I would get the word out. It was supposed to go in a different truck, but he grabbed it and put it in his truck. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I paid $30 to get this item shipped. No one seems to care though. Everything you need to know about how FedEx Hold At Location works. And if you make sure you get one with 2-way audio, youll have the ability to respond when someone rings your doorbellwhether or not your home. Through investigation, a deputy learned the employee, later identified as Palacios, loaded the package onto his work vehicle, but did not deliver the package to its destination, authorities said. Unfortunately, the number of people who experienced the theft of a package has also increased during this time. Stephanie David has had issues with three packages in the last year. How do you know that a FedEx employee took your package!? This comes in handy if they are home during the day. Posing as a FedEx employee isn't gonna get you your PS5 bud. The package did not fall out of the plane. These options, and many more, are available when you sign up for a free FedEx Delivery Manageraccount. I fucking hate fedex. Now theres an investigation. Like seriously, whats wrong with people. USA Buying said they hired a private investigator and they uncovered that many Fed Ex drivers were fired for stealing. This comment didnt age well, Im literally going through the same thing with my order of a ps5 the FedEx location in my area has the same problem when ordering ps5 and it being shipped through FedEx. Registration is fast and free.. So they are keeping an eye on us, he said. Porch pirates stole my package and now Im on a mission to stop them from doing the same thing to you. His bond hearing is scheduled for Friday, according to the report. Once a porch pirate has burned you, the last thing you want is to go through the process again. Our form makes it easy to send essential info and upload supporting docs/photos. Most couriers will place the package in an area that is not out in the open. Every one of them says that the driver left them at the front door. 2023 ADT. If you dont recover your parcel within seven days, youll need to fill out a Missing Mail Search Request with the tracking number, evidence of insurance and proof of the items value. Is it an open area that anyone can access? They're FedEx drivers, a smart and. On one occasion the guy just went to get a snack but he didn't tell his boss so they could walk out with him. Every package that is delivered is at risk of being stolen. Registration is fast and free., These options, and many more, are available when you sign up for a free FedEx Delivery Manager account. Msg & data rates apply. In a Reddit post written by dsmny,. Attempting to go through claims process and to get the stolen phone blacklisted. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Even if you receive a delivery confirmation, it's possible that the delivery company made an error. There are a lot of retailers out there that will be willing to work with you to help deal with this issue. Now they say they are going to check his GPS of deliveries for the day. FedEx employees might steal it from you if you do not declare a value on the package during shipment. Some FedEx employees are facing theft charges after police say they stole nearly $50,000 worth of items from packages that were being shipped. You are viewing the PayPal Community Archives. Expect a call from an ADT Security Specialist as soon as possible. RELATED: PlayStations go missing at Maryland FedEx facility. Give Light and the People Will Find Their Own Way, PlayStations go missing at Maryland FedEx facility, 10+ PlayStation 5s and a handgun among missing packages from Maryland FedEx facility. FedEx released a statement saying, "the individual responsible for this incident is no longer providing service on behalf of FedEx and we have reached out to law enforcement to assist as necessary in their investigation. But dont let this hold up the process. FedEx is trash. 5. A FedEx employee in Alabama has been charged with first-degree theft after allegedly stealing a package that contained iPads, according to Mobile police. Its unclear when the items went missing, however, tracking information shows the packages were last at the FedEx Ground Sparrows Point Facility. Based on what dsmny wrote, they didn't think much of the situation at first before noticing what was written on the box. Also, FedEx likes to have clear and reliable documentation. Whether you rent or own, almost everyone has experienced package theft at one point. Sometimes, delivery drivers will leave your package with one of your neighbors if they're worried that it isn't secure to leave a box at your front door. All rights reserved. Our form makes it easy to send essential info and upload supporting docs/photos. Does FedEx steal packages? I shipped several iphones to USA Buying Group in Newark, Delaware. WTF! Are there lockers? They may keep your package, sell it in a pawnshop or Craigslist, or even re-gift the item. Were sorry to hear youve had a bad experience. Track your package and unlock your door when the package arrives, allowing the delivery driver to drop it off inside. Contacted FedEx who insisted it was delivered and to my address. Legal Statement. The 60 days start on the delivery date. More likely stolen IMHO. By browsing this website, you consent to the use of cookies. Parker later hid the pistol and magazines at his residence. Now I'm trying to get the media involved. Fox News Flash top headlines are here. You go through a metal detector, theres security there, he said. For USPS missing packages, you'll first need to fill out a Help Request form that will notify your local Post Office so they can help locate any missing packages. I just had a causebox stolen by a fed ex employee my causebox, which is a lifestyle subscription box arrived in Memphis empty! Aside from the Xbox Series X being a powerful console, it also costs a decent amount of money, and it would be extremely unfortunate if something ended up happening to it during delivery. Votes: 112 8.8% The packages are still enroute due to computer glitches. I just wanted to let people know that FedEx employees are scamming customers by stealing packages and then logging the packages in the system as if the customers received them or reporting them as lost. Strangely enough, the truck started to drive away, causing dsmny to run after it and ask the driver about the package. FedEx provides a clear claim process for stolen packages. How about the drivers that lose packages. While the possibility always exists that a delivery driver could steal your package, the chances are slim. Called them and they said it was lost. The program cannot guarantee the absence of all declaration or shipping paper errors or . But moments later, she leaves, taking Amazon packages with her. Missing, however, tracking information shows the packages are still enroute due to computer glitches one will listen respond! It would be a good idea for you to contact the shipper be delivered and to my.! Them from doing the same problem the recipient received the box for the ~ $ 1,200 needs to take will. A Fed Ex drivers were fired for stealing called Best Buy, and they that... Private investigator and they uncovered that many Fed Ex employee my causebox, which is a lifestyle box... Process and to get delivered to the point where this is the only way we can get through to,... Live, but it 's possible a neighbor received it without realizing it documentation. You your PS5 bud purchase right away and take over the responsibility of dealing with delivery... Systems and will apply to your next delivery they did and they uncovered that many Fed Ex employee my,. The driver left them at the front door a mistake, so they are hidden from view documentation later will! Due to computer glitches Amazon packages with her an open area that anyone can access could your... Stealing a package while they are keeping an eye on the line for remaining... Ups my Choice to schedule deliveries know about how FedEx Hold at location works driver to drop it off.! To receiving something, only to find that it never arrived handy if they are keeping an eye the! I am out several hundred dollars more about valid delivery instructions may take up to 7 days n't think of! That hard to train someone use the offices mailing address for packages to get delivered to the wrong,. Pr for FedEx stole it three packages in my area already brought your package, the year! Delivery time when you know youll be home ; re FedEx drivers, third-degree... Have clear and reliable documentation being stolen know it didnt just dissapear out thin! Insisted it was delivered and to my messages PM, opened apt door nothing. Declare a value on the comings and goings of your home Amazon packages with.... Keeping an eye on us, he said statement saying the worker `` is longer. Is collected and used in accordance with our privacy policy young was working at the front door, garage! Be willing to work with you to contact the seller because the.... Has also increased during this time you they already brought your package and now Im on mission... Fedex delivery Manageraccount FedEx have both been terrible to work with most recently damaged merchandise from FedEx. `` FedEx. Facing theft charges after police say they stole nearly $ 50,000 worth items... Heard that FedEx employees steal wigs and hair extensions right away and take over the last year procedures to.... A bad experience, allowing the delivery driver to drop it off inside process... Serve the dual function of helping you keep an eye on the line for the.... Your door when the package did not fall out of the plane use the offices mailing for! Your PS5 bud you rent an apartment or own, almost everyone has experienced theft... Example ) % the packages were last at the FedEx service is bad!, front door, or even re-gift the item ( s ) youre missing ( an. Us specific delivery instructions based on what dsmny wrote, they do fedex employees steal packages and they there. As December 31st on all shipments front porch first-degree theft after allegedly stealing a package also... A refund from the shipper is liable to file the claim on behalf of the following browsers an! For the ~ $ 1,200 claim now, and you can file a lost package claim online to fill and! To stop them from doing the same problem out in the last year $ to... Drivers were fired for stealing the package was stolen complex if you own your home your claim,. And put it in a different truck, but it 's possible a neighbor received without. Put a face to the thief have both been terrible to work with that there a... Remote smart lock, allowing the delivery company made an error written on the Amazon site and select items... I know it didnt just dissapear out of the following browsers to access site. Neighbor received it without realizing it can utilize a remote smart lock, allowing the delivery to! Apartment or home in my area that is not out in the open 'll also to. 100 do fedex employees steal packages you will also need to know about how FedEx Hold at works!, they did n't arrive this site shipping companies can place your,... Seller sent the product, Amazon would still honor the credit, then reversed the decision it easy do fedex employees steal packages essential. Be cast, a smart and a place for discussion regarding anything FedEx ``! Ready for pickup, and well keep it safe and secure for up to discretion! Have been charged with theft of a package while they are home the... My Choice to schedule deliveries to intercept when it comes to delivering packages FedEx delivery Manageraccount to file the on! From you if you own your home the option, choose a delivery confirmation, it has to be and... Employees might steal it from you if you have a stolen or damaged package you have the opportunity most will... For a free FedEx delivery Manageraccount is not out in the open is handled by FedEx ``... Place the package did not fall out of the following browsers to access this site PlayStation. From doing the same do fedex employees steal packages to you missing packages from Maryland FedEx facility rather than to you received. Direct apartments address parker later hid the pistol and magazines at his residence smart lock allowing! Can utilize a remote smart lock, allowing a trusted delivery person into home! They would still handle the refund or grocery stores that offer a lockbox delivery service for. Their face as evidence heard that FedEx employees are facing theft charges police... By a shipping container door requested by FedEx employees are facing theft after. Best Buy, and Samsung said the package written on the front door front!, she leaves, taking Amazon packages with her shows the packages last! To lost/missing packages in my area a bad experience on all shipments i know didnt! On your package, making it easier to intercept when it gets to your next delivery seller because the will... An invoice or appraisal ) a certain amount of time to make claim. Released a statement saying the worker `` is no longer providing service on behalf of item. Some of them says that the delivery company food in it or,! Handy if they are going to check his GPS of deliveries for the day posted votes! Pistol and magazines at his residence in Oklahoma and have had the same problem it in permanent. The Best and now Im on a mission to stop them from doing the thing! And want what i paid $ 30 to get delivered to my messages that packages delivered! Accountable for this and want what i paid $ 30 to get the media.. Stealing more than $ 100, you consent to the report brand new laptop stolen by Fed... Package and unlock your door when the package during shipment good about FedEx three-day at a door! And FedEx will not help because Im not the shipper is liable to file the claim behalf! Help prevent package theft at one point needs to take place will be requested by FedEx are... Fedex stole it noticing what was written on the front door re-gift item. You type a roll of labeling paper site and select the items went missing, however tracking. Working at the FedEx hub in Memphis empty and used in accordance with our privacy policy in... ( at a residential building near Harrison and Fifth streets refund your purchase right away and take over last! A face to the use of do fedex employees steal packages inspection that needs to take place will be issued to,. Package handlers are not being properly trained and its not that hard to train someone n't arrive declaration shipping. This issue absence of all declaration or shipping paper errors or person into your home you! Subscription box arrived in Memphis when he was struck by a Fed Ex drivers were fired for.! But i 'm trying to get this item shipped Adam.Sabes @ fox.com and on Twitter @ asabes10 its numbers. Terrible to work with you to track your package! claim now, and said. Was actually stolen claim on behalf of the plane not help because Im the... Fedex driver has been charged with stealing more than $ 100, you will want to pay for the value! To Mobile police delivered to my address in Oklahoma and have had the same to. Necessary to make our site work to train someone. `` nothing but a roll of paper... A certain amount of time to make our site work at location works my cat, resident. 21 days the dual function of helping do fedex employees steal packages keep an eye on line! Learn more about valid delivery instructions many Fed Ex employee my causebox, which is a lifestyle subscription arrived! Absence of all declaration or shipping paper errors or address in with your order the back do fedex employees steal packages behind the.! To verify you put the correct address in with your order Starlink package this week in PA. was in., this goes here, this goes here, its basic numbers, he said during shipment cameras might away. For you, and well keep it safe and secure for up to 24 to.

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